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Support - Contact

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Any of our expert technical support teams can be contacted through the means listed on this page. To help us assist you quickly, when you contact WIRED-MEDIA Support please have a description of the problem along with the following information:

  • Your Domain Name.
  • Your E-mail Address.
  • Your Phone Number.


  • Online: Click herefor our Online Support.
  • E-mail: (Please include your domain name in the subject line).
  • Datacenter Visitation Request: Click here.
  • 24 x 7 Service desk: (+65) 6292-0080.

At your convenience, you can use our Support Manual to find support information too.

Management Escalation:

If you have a problem that has not been resolved to your satisfaction, we encourage you to escalate this matter to a supervisor.

These managers have both the means and the authority to resolve your issues. Please feel free to send them an e-mail message at the addresses listed below:

Please include your domain name in the subject line of your email.

Administration & Accounts

  • Rumenah - Admin Officer

Sales & Marketing Division

  • Agnes Tay
  • Keith Kong
  • Victor Wong
  • Vincent Leaw

Service Desk

  • Teo Kok Hui - System Engineer
  • Kenneth Yeo - Director

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